We value our customers and that is the reason why we accept the cancellation of orders and refunds in some cases. Please read all the points below regarding the cancellation & refund policy of Tridosha Ayurveda.
In case of the damaged or defective product received you can reach us at firstname.lastname@example.org After the necessary verification, we will send the replacement. The content of your shipment and the original packing must be returned along with the damaged or defective product.
Upon the delivery of the product if you discover that you have received a different product immediately notify our customer care at email@example.com. We will check the order and send the replacement product as soon as possible. The content of your shipment and the original packing must be returned along with the damaged or defective product.
Cancellations are allowed but only for a limited time. Our cancellation policy allows you to cancel the order without any questions asked. However, it is allowed only till the time product is not shipped from our warehouses. If you want to cancel any order, you must reach out to our customer care at firstname.lastname@example.org immediately.
There are some rare cases in which we execute the refund policy. The refund will be initiated within 5 days working days of our confirmation. The refund will be credited back to the original source of the payment. For details regarding the refund, you can reach us at email@example.com
After placing the order if you want to modify your order then you can do it easily by contacting our customer care at firstname.lastname@example.org
In any case, if you have any queries regarding the refunds and replacement then you can contact us here - https://www.tridoshaayurveda.com/contact-us/